Douglas County residents can now call a new helpline for COVID-19 related questions

Lawrence, KS – According to the officials, a new COVID-19 helpline is available for residents at 785-864-9000.

The phone will be answered by trained staff that can help answer questions about vaccination, testing, symptoms, local health orders and other COVID-related questions.

The helpline will be available Monday through Friday 8 a.m. – 5 p.m. and Saturday from 8 a.m. to noon.

The University of Kansas has been using this number to help answer COVID-related questions since before the 2020 fall semester.

The University of Kansas has expanded the number of phone lines and employees available to answer calls with the help of agencies from around the county.